Why good business writing matters

It’s still something that winds people up – and some of you have listed it as being among the most annoying aspects of living in Britain today. ‘It’ is bad grammar, and earlier this year respondents to a poll of 700 people cited it among the top 12 moans about life in the UK.

Granted, public transport, UKIP party leader Nigel Farage and snow ranked even higher in the survey, which was published by Metro newspaper. But it is good to see that sloppy English is still something that irks the public. Why should it matter?

The standards of many things have risen dramatically in recently years; so would it not put you off if a company (or organisation) can’t be bothered to communicate properly?

Think about it – if their website is poorly written and full of spelling mistakes, what does that say about the actual goods and services they supply?

If press releases they send to the media miss the main ‘newsworthy’ point and have other important information buried down the page, why should journalists be bothered to cover their stories?

And if a company’s social media feeds are full of unintelligible ‘youth-speak’, I would give them a miss and take my business elsewhere. Somewhere that talks to me in plain, simple English.

Content is certainly king these days, but part of that content should always be well-written words, in

Clear, simple writing always helps
It helps if your business writing is in clear, simple English – and easy to read!

a clear, simple style. Contact me for advice on helping make your business writing crystal clear.

  • What was the most irritating thing about life according to respondents to the poll? Self-service checkouts in supermarkets.
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